Frequently Asked Questions
Am I eligible?
Yes, if you are a Fiji resident, over 18 and employed
What do I need to provide?
Two most recent pay slips
Two forms of ID - any of these Driver Licence / TIN (Joint Card) / Voter Card
Most recent 3 months' bank statement
How much can I borrow?
Minimum of $100 and maximum of $300 for first-time customers. Returning customers may be able to borrow more depending on your income.
How are repayments made?
Repayments are made via direct payroll deductions, IB scheduled transfer of MPaisa (for existing customers only). If approved, you will need to obtain confirmation from your payroll of the scheduled repayment arrangements or submit a screenshot of your MPaisa account or IB scheduled repayments. Repayments are made on a weekly, fortnightly or monthly basis depending on your pay cycle.
How do I apply?
Complete the online application form on the home page.
Where is your office?
Upstart Lending is 100% online service. However, we now have a physical location at Lot 1, 38/40 Spring Street, Toorak.
Can I speak with someone?
Yes, call 3310195 or Mobile: 9451815 / 7345604 between 8am and 5pm Monday-Friday
How many days does it take to process?
If the online application form is completed and and all the required documents are correctly uploaded, you will be advised of an outcome within 48 hours. If documents are not provided accurately, the application will either be declined or processing will take much longer.